Advancing the Longhorn Community
ServiceNow & askUS Portal
A self-service hub for quick solutions, helpful resources, and IT support ticket creation.
Service Desk
A hands-on extension of the ServiceNow Portal— visit us, call for help, or create a ticket.
Highlighted Services
Duo Multi-Factor Authentication
The University uses Duo, a multi-factor authentication service, to add an extra layer of security by requiring a second verification step to protect information.
EID - Enterprise Authentication
The UT EID is an electronic identifier – your “user name” with The University of Texas at Austin.
Microsoft 365
A Microsoft 365 account offers free access to a suite of communication and productivity tools including; Word, Excel, PowerPoint, Teams, SharePoint and more.
Canvas
Centrally supported learning management system (LMS) where students access course related work and communication.
Learn, Discover & Succeed with Copilot for M365
Technology Solutions for You
Students
Welcome to your go-to tech hub! Easily find everything you need to get connected on and off campus. Quickly set up multi-factor authentication, get your UT EID, access essential learning software, and get your Student ID. We’ve made it simple to access the tools and support you need to succeed—whether you’re in class, at home, or anywhere in between.
Educators
Discover your essential tools for teaching success, all in one place. Access Microsoft 365, Zoom, Panopto, Canvas, Qualtrics, and AI detection software with ease. Stay connected, enhance your courses, and streamline your workflow—whether you’re in the classroom or teaching remotely.
Staff
Access all the tools and resources you need to support your work seamlessly. Set up secure digital certificates, host and manage content with CMS platforms, and ensure accessibility through scanning and assessments. Leverage the University Data Center for secure infrastructure, virtual servers for efficient computing, and collaborate effortlessly using wiki and blog services to share knowledge and ideas.
A Closer Look at Enterprise Technology
Services & Tools
We offer comprehensive support along with a variety of essential services and tools to meet your digital and academic needs.
Strategic Priorities
Our priorities are to build a forward-thinking organization, deliver solutions, transform the digital experience, and unify services.
Initiatives
Our initiatives focus on optimizing and enhancing the digital experience within the Longhorn Community. Check out what we are working on.
Governance
Our governance framework aligns the organizational roadmap with IT and service delivery modernization. This ensures technology investments drive growth, enhance efficiency, and improve service outcomes.
Training Events
CIO Updates
Strengthening Our Data Strategy: D2I Transitioning to Enterprise Technology
At The University of Texas at Austin, we understand that data is essential for making informed decisions and driving innovation. I’m thrilled to announce that Data to Insights (D2I) will officially start reporting to the Vice President of…
Agent Agency
Last week was an eye-opening one on a few levels. I spent time with CIO colleagues from various schools around the Country and State at the Dell Higher Education Advisory Board meeting. The first thing I will say is that spending time with people I know…
That Escalated Quickly
As I reach the end of my first year here at the University of Texas, I am filled with gratitude and pride for the incredible progress we’ve made together. When I first stepped into this role, I was immediately struck by the talent, dedication, and…